A warranty period of commitment:
1.1 I strictly abide by "People's Republic of China Contract Law", to fulfill their responsibilities.
1.2 Warranty period as stipulated in the contract does not comply with discovery or because of our responsibility to cause damage or not working properly, we will reply within 3 days of treatment advice.
1.3 the warranty period, the warranty on the response to a fault, the buyer shall be notified within four hours receiving the reply, when requested by the buyer within 48 hours to arrive on-site repair, maintenance related continuously until the fault is fully repaired.
1.4 Our warranty period at least twice to ensure that the investigation is not limited to any form of product quality or visits to understand the operational status of the product.
1.5 Provide technical training free of charge.
Warranty services outside the two commitments:
2.1 outside the warranty period as in need of repair or maintenance, the seller may send technical personnel to the scene to free guidance, such as spare parts need to be replaced, only pay the cost.
2.2 outside the warranty period, the company will from time to time, is not limited to any form of product tracking activities, users find and solve problems.
2.3 outside the warranty period, the company will continue to provide users with the products and services, and the only fee charged.
3 Long-term service commitments:
3.1 stands ready to provide technical advice hotline answer free, should not answer the phone, we will provide free on-site in a timely manner limited guidance. Field depending on the circumstances, the first time arrives, with a good service for the purpose, the fastest propose solutions.
3.2 Long-term preferential prices to provide spare parts for the user.
4.1 The company opened a 24-hour hotline 020 -34220576, respond within two hours after receiving the repair calls.
4.2 All service personnel to provide users with on-site service, it must be equipped with a badge or uniform dress, carrying essential tools. Service staff to be courteous,
4.3 any reason to refuse reasonable request or ask for the user's property, and offenders punished according to the relevant provisions.